Quality Policy
It is the stated quality policy of ACE Winches to satisfy the requirements of our customers, as a minimum, and seek to exceed them in every way that we can. This can only be achieved through operating a comprehensive, co-ordinated quality system, which assures the quality of all services offered by the company. This system is designed to meet the requirements of ISO 9001:2008, is implemented across the whole company and embraces all of the activities which impact upon our customers.
Commitment
The CEO of the company is committed to ensuring that the system is effective in achieving quality and satisfying customers, both in the present and in the future. To this end, we will strive to continually improve our services, processes and our quality management system. As part of this philosophy, we will set quality objectives across the company which will be measured against and reported upon.
Culture of continual improvement
To foster a culture of continual improvement, the company will continue to recognise and reward effective teamwork and individual achievement and will review its products and processes regularly.
All employees and associates will be aware of the importance of achieving this policy which will, itself, be reviewed periodically to ensure its continued suitability and applicability. When the policy is changed, it will be re-implemented across the organisation as required.
